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United Memorial Medical CenterHospital-Affiliated Care in Batavia, NY

Hope Haven CD Inpatient Rehab • 16 Bank Street • Batavia, NY 14020

Accredited ProgramTakes InsuranceHospital Setting
16 Bank Street,Batavia, New York 14020
Cross-checked against SAMHSA Treatment Locator(Nov 14, 2025)
Ask About Admissions

SAMHSA 24/7 Helpline: 1-800-662-4357

Contact This Facility

Mailing Address

16 Bank Street
Batavia, New York 14020

Phone Lines

Front desk: 585-344-5396 x4377

Admissions: 585-723-7233

Hours of Operation

Hours not posted — call the facility to confirm availability

Map & Directions

United Memorial Medical Center

16 Bank Street, Batavia, NY 14020

Inside United Memorial Medical Center — Hospital-Based Inpatient Care

About This Center

United Memorial Medical Center in Batavia, NY runs 24-hour inpatient hospital substance use treatment for adults and young adults of any gender inside a general-hospital setting in Genesee County. Clinical sessions draw on cognitive behavioral therapy, the Matrix Model, motivational incentives, anger management, and brief intervention, with buprenorphine and naltrexone available in treatment when they fit the plan. Dedicated programming supports LGBTQ adults moving through inpatient stabilization, with case management, social skills development, and transportation assistance keeping the stay tied to outside primary care, family, and the wider western-New-York region after discharge from the hospital unit.

Insurance Plans Honored at United Memorial Medical Center

Plans Accepted
Medicaid
Medicare
Private health insurance
State-financed health insurance plan other than Medicaid

Benefits and acceptance depend on your individual policy. Verify your coverage with admissions before scheduling.

Inpatient Tracks Offered at United Memorial Medical Center

Care Levels & Settings
Care LevelsSubstance use treatment
Treatment SettingHospital inpatient treatment, Hospital inpatient/24-hour hospital inpatient
Medications AvailableBuprenorphine used in Treatment, Naltrexone used in Treatment

CBT & Allied Therapies at United Memorial Medical Center

Therapy Approaches
Evidence-based clinical modalities used in care at this location
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Conditions Addressed at United Memorial Medical Center — Opioid Addiction & More

Conditions Addressed
Tap any condition to read about the corresponding recovery pathway

LGBTQ+ Affirming Care at United Memorial Medical Center

Population-Specific Tracks
Care pathways built around the needs of particular communities and life stages
Languages Spoken
Languages in which intake and treatment services are offered (in addition to English).
American Sign Language (ASL)
Affordability Options
Income-based and discretionary financial assistance offered by this facility.
Payment assistance available
Sliding fee scale (based on income)
Recovery Support Services
Wraparound services that support long-term recovery beyond clinical treatment.
Housing services
Peer mentoring and support
Recovery coaching
Assistance with social services
Aftercare & Continuing Care
Discharge planning and post-treatment support to maintain progress after the program ends.
Aftercare / continuing care
Discharge planning
Naloxone and overdose education

Counseling at United Memorial Medical Center — Family-Inclusive Sessions

Counseling & Health Education
Therapy formats and educational tracks delivered on-site.
Family counseling
Group counseling
General health education
Hepatitis education, counseling, and support
HIV/AIDS education, counseling, and support
Individual counseling
Marital and couples counseling
Substance use disorder education
Smoking, vaping, and tobacco cessation counseling

On-Site Testing at United Memorial Medical Center — HIV & Hepatitis C Screening

On-Site Testing & Screening
Diagnostic tests and monitoring conducted while clients are in treatment.
Breathalyzer or blood alcohol testing
Drug and alcohol oral-fluid testing
Drug or alcohol urine screening
Hepatitis B (HBV) testing
Hepatitis C (HCV) testing
HIV testing
STD testing
Tuberculosis (TB) screening

Wraparound Supports & Accommodations at United Memorial Medical Center

Wraparound Supports & Accommodations
Practical supports that lower the barriers to entering and staying in care.
Case management
Social skills development
Transportation assistance

Setting & House Rules at United Memorial Medical Center — Hospital-Based

Setting & House Rules
Building type, on-premises environment, and policies that shape daily life in treatment.
General hospital (including VA hospital)
Smoking is not permitted
Vaping is not permitted

Paying for Care at United Memorial Medical Center — Insurance & Self-Pay

Payment & Insurance
Insurance carriers honored at this site along with alternative payment pathways

Carriers Accepted

Other Payment Pathways

Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.

Adult Intake at United Memorial Medical Center

Who Is Admitted
Age groups and gender demographics this site is set up to serve

Ages Served

AdultsYoung Adults

Gender Tracks

FemaleMale

United Memorial Medical Center — Joint Commission Accredited, New York Licensed

Licensure & Accreditation
Active licenses, third-party accreditations, and recognized quality endorsements
The Joint CommissionAccredited by The Joint Commission
SAMHSAListed in SAMHSA Locator

Full Credential List

Hospital licensing authority
State Substance use treatment agency
State department of health
The Joint Commission
Keep Looking — More Paths Forward

Want to compare options beyond United Memorial Medical Center? Browse the full directory of vetted centers in New York or explore care by specialty.

Common Questions About Care at United Memorial Medical Center

Questions Families Ask About This Center

Records on file indicate this program accepts both Medicaid and Medicare. Specific eligibility rules, covered services, and authorization steps differ by state and plan tier. The admissions team can run a benefits check and walk through any cost-share before you schedule.

Medication-assisted treatment (MAT) is offered with Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications ease withdrawal and reduce craving while clients begin therapy. The treating physician sets dosing and the long-term plan based on an individual clinical assessment.

Residential days follow a predictable rhythm: morning wellness and grounding activities, individual therapy, group counseling blocks, educational workshops, and evening peer-recovery meetings. Meals, medication times, and rest periods are built into the schedule. That steady routine helps clients rebuild healthy daily structure — a quiet but important piece of sustained recovery.

The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.

LGBTQ+-affirming care is part of how this program operates. Clinical work attends to the realities of minority stress, family rejection, and discrimination that frequently sit alongside substance use. Staff training emphasizes culturally responsive, respectful care across every level of the program.

Family participation tends to strengthen long-term recovery outcomes. This program may run family therapy sessions, educational workshops, scheduled visitation, family weekends, or multi-family groups. The specifics differ by site, so admissions can describe the exact family programming and how relatives can plug in.

Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.

Yes — both family counseling and marital or couples counseling are offered. Sessions are sequenced through the program and continue into aftercare. Working with relatives helps rebuild trust, name healthy boundaries, and prepare the home environment so it can hold up the recovery work after discharge.

Yes, this program is hosted inside a general hospital, so medical complications tied to withdrawal or co-existing conditions can be managed in-house. That matters most for clients detoxing from alcohol, benzodiazepines, or opioids who also need medical oversight for other diagnoses during the acute phase of care.

Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.

Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.

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Important Notice

This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.

Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.