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New AlternativesFamily Intervention Services in Buffalo, NY

OCCBHC • 1280 Main Street • Buffalo, NY 14209

Accredited ProgramTakes InsuranceFamily Intervention Specialists
1280 Main Street,Buffalo, New York 14209
Cross-checked against SAMHSA Treatment Locator(Nov 14, 2025)
Ask About Admissions

SAMHSA 24/7 Helpline: 1-800-662-4357

Contact This Facility

Mailing Address

1280 Main Street
Buffalo, New York 14209

Phone Lines

Front desk: 716-884-5797

Hours of Operation

Hours not posted — call the facility to confirm availability

Map & Directions

New Alternatives

1280 Main Street, Buffalo, NY 14209

Inside New Alternatives — Outpatient Care

About This Center

New Alternatives in Buffalo, NY pairs regular outpatient substance use treatment with medication-supported outpatient care using buprenorphine and naltrexone for adults and young adults of any gender, with parallel work for co-occurring serious mental illness and youth emotional disturbance. Sessions draw on cognitive behavioral therapy, the Matrix Model, motivational incentives, anger management, and brief intervention, anchored in a steady weekday schedule. Dedicated programming supports LGBTQ adults, clients carrying trauma, forensic and criminal-justice referrals outside DUI/DWI, and people working through co-occurring mental and substance use disorders. Case management, integrated primary care, on-site mental health services, suicide prevention, and social skills development keep the Western New York clinic's clinical lanes tied together so identity, court timelines, and recovery progress stay in one coordinated plan.

Insurance Plans Honored at New Alternatives

Plans Accepted
Federal military insurance (e.g., TRICARE)
Medicaid
Medicare
Private health insurance
State-financed health insurance plan other than Medicaid

Benefits and acceptance depend on your individual policy. Verify your coverage with admissions before scheduling.

Outpatient Tracks Offered at New Alternatives

Care Levels & Settings
Care LevelsSubstance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Treatment SettingOutpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications AvailableBuprenorphine used in Treatment, Naltrexone used in Treatment

Clinical Approaches at New Alternatives — CBT & Evidence-Based Care

Therapy Approaches
Evidence-based clinical modalities used in care at this location
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Conditions Addressed at New Alternatives — Opioid Addiction & More

Conditions Addressed
Tap any condition to read about the corresponding recovery pathway

Specialty Pathways at New Alternatives — LGBTQ+ Affirming Care & More

Population-Specific Tracks
Care pathways built around the needs of particular communities and life stages
Languages Spoken
Languages in which intake and treatment services are offered (in addition to English).
ArabicChineseCreoleHebrewKoreanOther languages (excluding Spanish)PolishRussianSpanishTagalog
Recovery Support Services
Wraparound services that support long-term recovery beyond clinical treatment.
Employment counseling or training
Housing services
Peer mentoring and support
Aftercare & Continuing Care
Discharge planning and post-treatment support to maintain progress after the program ends.
Aftercare / continuing care
Discharge planning
Naloxone and overdose education
Outcome follow-up after discharge

Counseling at New Alternatives — Family-Inclusive Sessions

Counseling & Health Education
Therapy formats and educational tracks delivered on-site.
Family counseling
Group counseling
Hepatitis education, counseling, and support
HIV/AIDS education, counseling, and support
Individual counseling
Marital and couples counseling
Substance use disorder education
Smoking, vaping, and tobacco cessation counseling

On-Site Testing at New Alternatives — Drug & Alcohol Screening

On-Site Testing & Screening
Diagnostic tests and monitoring conducted while clients are in treatment.
Breathalyzer or blood alcohol testing
Drug and alcohol oral-fluid testing
Drug or alcohol urine screening

Wraparound Supports at New Alternatives — Crisis & Wraparound Supports

Wraparound Supports & Accommodations
Practical supports that lower the barriers to entering and staying in care.
Case management
Integrated primary care services
On-site mental health services
Social skills development
Suicide prevention services
Behavioral Addictions Treated
Process addictions covered alongside substance use treatment.
Other behavioral addictions

Setting & House Rules at New Alternatives

Setting & House Rules
Building type, on-premises environment, and policies that shape daily life in treatment.
Smoking is permitted in a designated area
Vaping is not permitted

Paying for Care at New Alternatives — Insurance & Self-Pay

Payment & Insurance
Insurance carriers honored at this site along with alternative payment pathways

Carriers Accepted

Other Payment Pathways

Federal, or any government funding for substance use treatment programs

Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.

Adult Intake at New Alternatives

Who Is Admitted
Age groups and gender demographics this site is set up to serve

Ages Served

AdultsYoung Adults

Gender Tracks

FemaleMale

New Alternatives — New York Licensed Recovery Center

Licensure & Accreditation
Active licenses, third-party accreditations, and recognized quality endorsements
SAMHSAListed in SAMHSA Locator

Full Credential List

State Substance use treatment agency
State mental health department
Keep Looking — More Paths Forward

Want to compare options beyond New Alternatives? Browse the full directory of vetted centers in New York or explore care by specialty.

Common Questions About Care at New Alternatives

Questions Families Ask About This Center

Records on file indicate this program accepts both Medicaid and Medicare. Specific eligibility rules, covered services, and authorization steps differ by state and plan tier. The admissions team can run a benefits check and walk through any cost-share before you schedule.

Medication-assisted treatment (MAT) is offered with Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications ease withdrawal and reduce craving while clients begin therapy. The treating physician sets dosing and the long-term plan based on an individual clinical assessment.

Outpatient care is designed around real life. Sessions are scheduled in evenings, mornings, or partial-day blocks so clients can keep up with work, school, or caregiving while building recovery skills they can apply the same week.

The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.

LGBTQ+-affirming care is part of how this program operates. Clinical work attends to the realities of minority stress, family rejection, and discrimination that frequently sit alongside substance use. Staff training emphasizes culturally responsive, respectful care across every level of the program.

Trauma-informed practice runs through the program. Qualifying clients can access EMDR, somatic experiencing, and trauma-focused CBT alongside the standard clinical track. Staff are trained to recognize trauma responses and to keep the therapeutic environment physically and emotionally safe.

Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.

Yes — intervention support is part of what this site offers. A trained interventionist or educational consultant can guide a family through a structured conversation designed to help a loved one in active addiction accept treatment. Recognized models such as the Johnson Model, ARISE, and Love First inform the approach. Pre-meeting coaching, the day-of conversation, and a same-day admission pathway are coordinated together so momentum isn’t lost.

Yes — both family counseling and marital or couples counseling are offered. Sessions are sequenced through the program and continue into aftercare. Working with relatives helps rebuild trust, name healthy boundaries, and prepare the home environment so it can hold up the recovery work after discharge.

Yes, this program addresses behavioral or process addictions in addition to substance use disorders. The clinical model targets the shared mechanisms — craving, reward dysregulation, avoidance — and then tailors the relapse-prevention work to the specific behavior the client is working to change.

Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.

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Important Notice

This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.

Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.