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John L NorrisRochester, NY

Addiction Treatment Center • 1732 South Avenue, Rochester Psychiatric Center • Rochester, NY 14620

Accredited ProgramTakes Insurance
1732 South Avenue, Rochester Psychiatric Center,Rochester, New York 14620
Cross-checked against SAMHSA Treatment Locator(Nov 14, 2025)
Ask About Admissions

SAMHSA 24/7 Helpline: 1-800-662-4357

Contact This Facility

Mailing Address

1732 South Avenue, Rochester Psychiatric Center
Rochester, New York 14620

Phone Lines

Front desk: 585-461-0410 x240

Hours of Operation

Hours not posted — call the facility to confirm availability

Map & Directions

John L Norris

1732 South Avenue, Rochester Psychiatric Center, Rochester, NY 14620

Inside John L Norris — Residential Care

About This Center

John L Norris runs as a state-operated addiction treatment center in Rochester, NY, holding hospital inpatient and 24-hour residential space for adults and young adults working through substance use alongside co-occurring serious mental health conditions. Buprenorphine and naltrexone tracks are folded into the plan, and the clinical work draws on 12-step facilitation, anger management, brief intervention, cognitive behavioral therapy, and contingency-based incentives. The residence is set up for clients with co-occurring mental and substance use disorders, with female and male clients moving through individualized plans across both inpatient and residential phases. As a state-run facility rooted in the Finger Lakes region, John L Norris keeps medical histories, screenings, hepatitis-C and HIV testing, mental health services, case management, and transportation help on the same chart — so the medical and recovery pieces of care don't drift apart while a person is working through the program.

Insurance Plans Honored at John L Norris

Plans Accepted
Federal military insurance (e.g., TRICARE)
Medicaid
Private health insurance
State-financed health insurance plan other than Medicaid

Benefits and acceptance depend on your individual policy. Verify your coverage with admissions before scheduling.

Inpatient & Residential Tracks Offered at John L Norris

Care Levels & Settings
Care LevelsSubstance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Treatment SettingHospital inpatient treatment, Hospital inpatient/24-hour hospital inpatient, Residential/24-hour residential, Short-term residential
Medications AvailableBuprenorphine used in Treatment, Naltrexone used in Treatment

Clinical Approaches at John L Norris — CBT & Evidence-Based Care

Therapy Approaches
Evidence-based clinical modalities used in care at this location
12-step facilitation
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling

Conditions Addressed at John L Norris — Alcoholism, Opioid Addiction & More

Conditions Addressed
Tap any condition to read about the corresponding recovery pathway

Specialty Pathways at John L Norris — Dual Diagnosis Track & More

Population-Specific Tracks
Care pathways built around the needs of particular communities and life stages
Languages Spoken
Languages in which intake and treatment services are offered (in addition to English).
HindiOther languages (excluding Spanish)PolishRussianSpanish
Recovery Support Services
Wraparound services that support long-term recovery beyond clinical treatment.
Employment counseling or training
Recovery coaching
Self-help groups
Assistance with social services
Aftercare & Continuing Care
Discharge planning and post-treatment support to maintain progress after the program ends.
Aftercare / continuing care
Discharge planning
Naloxone and overdose education
Outcome follow-up after discharge

Counseling at John L Norris — Individual & Group Sessions

Counseling & Health Education
Therapy formats and educational tracks delivered on-site.
Group counseling
General health education
Hepatitis education, counseling, and support
HIV/AIDS education, counseling, and support
Individual counseling
Substance use disorder education
Smoking, vaping, and tobacco cessation counseling

On-Site Testing at John L Norris — HIV & Hepatitis C Screening

On-Site Testing & Screening
Diagnostic tests and monitoring conducted while clients are in treatment.
Drug and alcohol oral-fluid testing
Drug or alcohol urine screening
Hepatitis C (HCV) testing
HIV testing
Tuberculosis (TB) screening

Wraparound Supports at John L Norris — Transportation & Wraparound Supports

Wraparound Supports & Accommodations
Practical supports that lower the barriers to entering and staying in care.
Case management
On-site mental health services
Social skills development
Suicide prevention services
Transportation assistance
Behavioral Addictions Treated
Process addictions covered alongside substance use treatment.
Gambling disorder

House Rules at John L Norris — Smoke-Free Campus

Setting & House Rules
Building type, on-premises environment, and policies that shape daily life in treatment.
Smoking is not permitted
Vaping is permitted in a designated area

Paying for Care at John L Norris — Insurance & Self-Pay

Payment & Insurance
Insurance carriers honored at this site along with alternative payment pathways

Carriers Accepted

Other Payment Pathways

Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.

Adult Intake at John L Norris

Who Is Admitted
Age groups and gender demographics this site is set up to serve

Ages Served

AdultsYoung Adults

Gender Tracks

FemaleMale

John L Norris — New York Licensed Recovery Center

Licensure & Accreditation
Active licenses, third-party accreditations, and recognized quality endorsements
SAMHSAListed in SAMHSA Locator

Full Credential List

State Substance use treatment agency
Keep Looking — More Paths Forward

Want to compare options beyond John L Norris? Browse the full directory of vetted centers in New York or explore care by specialty.

Common Questions About Care at John L Norris

Questions Families Ask About This Center

Records on file indicate this program accepts Medicaid. Specific eligibility rules, covered services, and authorization steps differ by state and plan tier. The admissions team can run a benefits check and walk through any cost-share before you schedule.

Medication-assisted treatment (MAT) is offered with Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications ease withdrawal and reduce craving while clients begin therapy. The treating physician sets dosing and the long-term plan based on an individual clinical assessment.

Residential days follow a predictable rhythm: morning wellness and grounding activities, individual therapy, group counseling blocks, educational workshops, and evening peer-recovery meetings. Meals, medication times, and rest periods are built into the schedule. That steady routine helps clients rebuild healthy daily structure — a quiet but important piece of sustained recovery.

The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.

Family participation tends to strengthen long-term recovery outcomes. This program may run family therapy sessions, educational workshops, scheduled visitation, family weekends, or multi-family groups. The specifics differ by site, so admissions can describe the exact family programming and how relatives can plug in.

Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.

Yes — gambling disorder is treated here, frequently within an integrated co-occurring track when substance use is also in the picture. Clinicians draw on CBT and Motivational Interviewing adapted for behavioral addictions, paired with financial-recovery planning and connections to peer-support communities focused on gambling recovery.

Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.

Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.

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Important Notice

This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.

Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.