
John L Norris — Rochester, NY
Addiction Treatment Center • 1732 South Avenue, Rochester Psychiatric Center • Rochester, NY 14620
SAMHSA 24/7 Helpline: 1-800-662-4357
Mailing Address
1732 South Avenue, Rochester Psychiatric Center
Rochester, New York 14620
Phone Lines
Front desk: 585-461-0410 x240
Hours of Operation
Hours not posted — call the facility to confirm availability
John L Norris
1732 South Avenue, Rochester Psychiatric Center, Rochester, NY 14620
Inside John L Norris — Residential Care
John L Norris runs as a state-operated addiction treatment center in Rochester, NY, holding hospital inpatient and 24-hour residential space for adults and young adults working through substance use alongside co-occurring serious mental health conditions. Buprenorphine and naltrexone tracks are folded into the plan, and the clinical work draws on 12-step facilitation, anger management, brief intervention, cognitive behavioral therapy, and contingency-based incentives. The residence is set up for clients with co-occurring mental and substance use disorders, with female and male clients moving through individualized plans across both inpatient and residential phases. As a state-run facility rooted in the Finger Lakes region, John L Norris keeps medical histories, screenings, hepatitis-C and HIV testing, mental health services, case management, and transportation help on the same chart — so the medical and recovery pieces of care don't drift apart while a person is working through the program.
Insurance Plans Honored at John L Norris
Benefits and acceptance depend on your individual policy. Verify your coverage with admissions before scheduling.
John L Norris
1732 South Avenue, Rochester Psychiatric Center, Rochester, NY 14620
SAMHSA 24/7 Helpline: 1-800-662-4357
Inpatient & Residential Tracks Offered at John L Norris
| Care Levels | Substance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children |
| Treatment Setting | Hospital inpatient treatment, Hospital inpatient/24-hour hospital inpatient, Residential/24-hour residential, Short-term residential |
| Medications Available | Buprenorphine used in Treatment, Naltrexone used in Treatment |
Clinical Approaches at John L Norris — CBT & Evidence-Based Care
Conditions Addressed at John L Norris — Alcoholism, Opioid Addiction & More
Specialty Pathways at John L Norris — Dual Diagnosis Track & More
Counseling at John L Norris — Individual & Group Sessions
On-Site Testing at John L Norris — HIV & Hepatitis C Screening
Wraparound Supports at John L Norris — Transportation & Wraparound Supports
House Rules at John L Norris — Smoke-Free Campus
Paying for Care at John L Norris — Insurance & Self-Pay
Carriers Accepted
Other Payment Pathways
Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.
Adult Intake at John L Norris
Ages Served
Gender Tracks
John L Norris — New York Licensed Recovery Center
Full Credential List
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Common Questions About Care at John L Norris
Records on file indicate this program accepts Medicaid. Specific eligibility rules, covered services, and authorization steps differ by state and plan tier. The admissions team can run a benefits check and walk through any cost-share before you schedule.
Medication-assisted treatment (MAT) is offered with Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications ease withdrawal and reduce craving while clients begin therapy. The treating physician sets dosing and the long-term plan based on an individual clinical assessment.
Residential days follow a predictable rhythm: morning wellness and grounding activities, individual therapy, group counseling blocks, educational workshops, and evening peer-recovery meetings. Meals, medication times, and rest periods are built into the schedule. That steady routine helps clients rebuild healthy daily structure — a quiet but important piece of sustained recovery.
The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.
Family participation tends to strengthen long-term recovery outcomes. This program may run family therapy sessions, educational workshops, scheduled visitation, family weekends, or multi-family groups. The specifics differ by site, so admissions can describe the exact family programming and how relatives can plug in.
Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.
Yes — gambling disorder is treated here, frequently within an integrated co-occurring track when substance use is also in the picture. Clinicians draw on CBT and Motivational Interviewing adapted for behavioral addictions, paired with financial-recovery planning and connections to peer-support communities focused on gambling recovery.
Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.
Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.
This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.
Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.

