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CrossroadsFamily Intervention Services in New Rochelle, NY

Community Residential • 395 Webster Avenue • New Rochelle, NY 10801

Accredited ProgramFamily Intervention Specialists
395 Webster Avenue,New Rochelle, New York 10801
Cross-checked against SAMHSA Treatment Locator(Nov 14, 2025)
Ask About Admissions

SAMHSA 24/7 Helpline: 1-800-662-4357

Contact This Facility

Mailing Address

395 Webster Avenue
New Rochelle, New York 10801

Phone Lines

Front desk: 914-636-8689 x1003

Admissions: 914-636-8689

Hours of Operation

Hours not posted — call the facility to confirm availability

Map & Directions

Crossroads

395 Webster Avenue, New Rochelle, NY 10801

Inside Crossroads — Residential Care

About This Center

Crossroads runs its Community Residential program in New Rochelle, NY as a long-term, 24-hour residential home for adult, senior, and young-adult men working through substance use disorders alongside co-occurring serious mental health conditions and lasting trauma. 12-step facilitation, CBT, brief intervention, contingency-management work, and motivational interviewing carry daily clinical life across the residential setting. The program threads transitional-housing and halfway-house tracks into discharge planning, with buprenorphine and naltrexone dispensed in-network alongside AUD medications. Acupuncture support, mental-disorders screening, marital and individual sessions, hepatitis and HIV education, breathalyzer monitoring, mental-health services, domestic-violence services, social-skills practice, suicide-prevention support, and transportation help keep Crossroads residents tied to Westchester County reentry options.

Residential Tracks Offered at Crossroads

Care Levels & Settings
Care LevelsSubstance use treatment, Transitional housing, halfway house, or sober home
Treatment SettingLong-term residential, Residential/24-hour residential

Clinical Approaches at Crossroads — CBT & Evidence-Based Care

Therapy Approaches
Evidence-based clinical modalities used in care at this location
12-step facilitation
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Conditions Addressed at Crossroads — Alcoholism, Substance Abuse & More

Conditions Addressed
Tap any condition to read about the corresponding recovery pathway

Specialty Pathways at Crossroads — Men's Program & More

Population-Specific Tracks
Care pathways built around the needs of particular communities and life stages
Languages Spoken
Languages in which intake and treatment services are offered (in addition to English).
Greek
Recovery Support Services
Wraparound services that support long-term recovery beyond clinical treatment.
Housing services
Peer mentoring and support
Recovery coaching
Self-help groups
Assistance with social services
Aftercare & Continuing Care
Discharge planning and post-treatment support to maintain progress after the program ends.
Aftercare / continuing care
Discharge planning
Naloxone and overdose education
Outcome follow-up after discharge

Counseling at Crossroads — Family-Inclusive Sessions

Counseling & Health Education
Therapy formats and educational tracks delivered on-site.
Family counseling
Group counseling
General health education
Hepatitis education, counseling, and support
HIV/AIDS education, counseling, and support
Individual counseling
Marital and couples counseling
Substance use disorder education
Smoking, vaping, and tobacco cessation counseling

On-Site Testing at Crossroads — Drug & Alcohol Screening

On-Site Testing & Screening
Diagnostic tests and monitoring conducted while clients are in treatment.
Breathalyzer or blood alcohol testing
Drug or alcohol urine screening

Wraparound Supports at Crossroads — Transportation & Wraparound Supports

Wraparound Supports & Accommodations
Practical supports that lower the barriers to entering and staying in care.
Acupuncture
Case management
Domestic violence services (family or partner)
On-site mental health services
Social skills development
Suicide prevention services
Transportation assistance
Behavioral Addictions Treated
Process addictions covered alongside substance use treatment.
Other behavioral addictions

Setting & House Rules at Crossroads

Setting & House Rules
Building type, on-premises environment, and policies that shape daily life in treatment.
Smoking is permitted in a designated area
Vaping is permitted in a designated area

Paying for Care at Crossroads

Payment & Insurance
Insurance carriers honored at this site along with alternative payment pathways

Other Payment Pathways

Federal, or any government funding for substance use treatment programs

Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.

Adult & Senior Intake at Crossroads

Who Is Admitted
Age groups and gender demographics this site is set up to serve

Ages Served

AdultsSeniorsYoung Adults

Gender Tracks

Male

Crossroads — New York Licensed Recovery Center

Licensure & Accreditation
Active licenses, third-party accreditations, and recognized quality endorsements
SAMHSAListed in SAMHSA Locator

Full Credential List

State Substance use treatment agency
Keep Looking — More Paths Forward

Want to compare options beyond Crossroads? Browse the full directory of vetted centers in New York or explore care by specialty.

Common Questions About Care at Crossroads

Questions Families Ask About This Center

When detox is clinically indicated but not delivered in-house, this site coordinates a referral to a partner detox provider and arranges the hand-off into primary treatment. The admissions coordinator can explain how the referral works and how continuity of care is preserved between levels.

Residential days follow a predictable rhythm: morning wellness and grounding activities, individual therapy, group counseling blocks, educational workshops, and evening peer-recovery meetings. Meals, medication times, and rest periods are built into the schedule. That steady routine helps clients rebuild healthy daily structure — a quiet but important piece of sustained recovery.

The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.

Trauma-informed practice runs through the program. Qualifying clients can access EMDR, somatic experiencing, and trauma-focused CBT alongside the standard clinical track. Staff are trained to recognize trauma responses and to keep the therapeutic environment physically and emotionally safe.

Family participation tends to strengthen long-term recovery outcomes. This program may run family therapy sessions, educational workshops, scheduled visitation, family weekends, or multi-family groups. The specifics differ by site, so admissions can describe the exact family programming and how relatives can plug in.

Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.

Yes — intervention support is part of what this site offers. A trained interventionist or educational consultant can guide a family through a structured conversation designed to help a loved one in active addiction accept treatment. Recognized models such as the Johnson Model, ARISE, and Love First inform the approach. Pre-meeting coaching, the day-of conversation, and a same-day admission pathway are coordinated together so momentum isn’t lost.

Yes — both family counseling and marital or couples counseling are offered. Sessions are sequenced through the program and continue into aftercare. Working with relatives helps rebuild trust, name healthy boundaries, and prepare the home environment so it can hold up the recovery work after discharge.

Yes, this program addresses behavioral or process addictions in addition to substance use disorders. The clinical model targets the shared mechanisms — craving, reward dysregulation, avoidance — and then tailors the relapse-prevention work to the specific behavior the client is working to change.

Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.

Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.

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Important Notice

This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.

Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.