
Crossroads — Family Intervention Services in New Rochelle, NY
Community Residential • 395 Webster Avenue • New Rochelle, NY 10801
SAMHSA 24/7 Helpline: 1-800-662-4357
Mailing Address
395 Webster Avenue
New Rochelle, New York 10801
Phone Lines
Front desk: 914-636-8689 x1003
Admissions: 914-636-8689
Hours of Operation
Hours not posted — call the facility to confirm availability
Crossroads
395 Webster Avenue, New Rochelle, NY 10801
Inside Crossroads — Residential Care
Crossroads runs its Community Residential program in New Rochelle, NY as a long-term, 24-hour residential home for adult, senior, and young-adult men working through substance use disorders alongside co-occurring serious mental health conditions and lasting trauma. 12-step facilitation, CBT, brief intervention, contingency-management work, and motivational interviewing carry daily clinical life across the residential setting. The program threads transitional-housing and halfway-house tracks into discharge planning, with buprenorphine and naltrexone dispensed in-network alongside AUD medications. Acupuncture support, mental-disorders screening, marital and individual sessions, hepatitis and HIV education, breathalyzer monitoring, mental-health services, domestic-violence services, social-skills practice, suicide-prevention support, and transportation help keep Crossroads residents tied to Westchester County reentry options.
Crossroads
395 Webster Avenue, New Rochelle, NY 10801
SAMHSA 24/7 Helpline: 1-800-662-4357
Residential Tracks Offered at Crossroads
| Care Levels | Substance use treatment, Transitional housing, halfway house, or sober home |
| Treatment Setting | Long-term residential, Residential/24-hour residential |
Clinical Approaches at Crossroads — CBT & Evidence-Based Care
Conditions Addressed at Crossroads — Alcoholism, Substance Abuse & More
Specialty Pathways at Crossroads — Men's Program & More
Counseling at Crossroads — Family-Inclusive Sessions
On-Site Testing at Crossroads — Drug & Alcohol Screening
Wraparound Supports at Crossroads — Transportation & Wraparound Supports
Setting & House Rules at Crossroads
Paying for Care at Crossroads
Other Payment Pathways
Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.
Adult & Senior Intake at Crossroads
Ages Served
Gender Tracks
Crossroads — New York Licensed Recovery Center
Full Credential List
Matching Care Programs
Want to compare options beyond Crossroads? Browse the full directory of vetted centers in New York or explore care by specialty.
Common Questions About Care at Crossroads
When detox is clinically indicated but not delivered in-house, this site coordinates a referral to a partner detox provider and arranges the hand-off into primary treatment. The admissions coordinator can explain how the referral works and how continuity of care is preserved between levels.
Residential days follow a predictable rhythm: morning wellness and grounding activities, individual therapy, group counseling blocks, educational workshops, and evening peer-recovery meetings. Meals, medication times, and rest periods are built into the schedule. That steady routine helps clients rebuild healthy daily structure — a quiet but important piece of sustained recovery.
The young-adult track focuses on the challenges specific to this stage of life — peer dynamics, identity formation, and the move into independent living. Programming usually pairs traditional addiction therapy with career counseling and practical life-skills work.
Trauma-informed practice runs through the program. Qualifying clients can access EMDR, somatic experiencing, and trauma-focused CBT alongside the standard clinical track. Staff are trained to recognize trauma responses and to keep the therapeutic environment physically and emotionally safe.
Family participation tends to strengthen long-term recovery outcomes. This program may run family therapy sessions, educational workshops, scheduled visitation, family weekends, or multi-family groups. The specifics differ by site, so admissions can describe the exact family programming and how relatives can plug in.
Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.
Yes — intervention support is part of what this site offers. A trained interventionist or educational consultant can guide a family through a structured conversation designed to help a loved one in active addiction accept treatment. Recognized models such as the Johnson Model, ARISE, and Love First inform the approach. Pre-meeting coaching, the day-of conversation, and a same-day admission pathway are coordinated together so momentum isn’t lost.
Yes — both family counseling and marital or couples counseling are offered. Sessions are sequenced through the program and continue into aftercare. Working with relatives helps rebuild trust, name healthy boundaries, and prepare the home environment so it can hold up the recovery work after discharge.
Yes, this program addresses behavioral or process addictions in addition to substance use disorders. The clinical model targets the shared mechanisms — craving, reward dysregulation, avoidance — and then tailors the relapse-prevention work to the specific behavior the client is working to change.
Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.
Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.
This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.
Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.

