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Recovery center building — facility photo pending

Action for a Better CommunityFamily Intervention Services in Rochester, NY

New Directions CD Outpatient Clinic • 33 Chestnut Street • Rochester, NY 14604

Accredited ProgramTakes InsuranceFamily Intervention Specialists
33 Chestnut Street,Rochester, New York 14604
Cross-checked against SAMHSA Treatment Locator(Nov 14, 2025)
Ask About Admissions

SAMHSA 24/7 Helpline: 1-800-662-4357

Contact This Facility

Mailing Address

33 Chestnut Street
Rochester, New York 14604

Phone Lines

Front desk: 585-262-4330 x3203

Admissions: 585-262-4330 x3200

Hours of Operation

Hours not posted — call the facility to confirm availability

Map & Directions

Action for a Better Community

33 Chestnut Street, Rochester, NY 14604

Inside Action for a Better Community — Outpatient Care

About This Center

Action for a Better Community in Rochester, NY runs regular outpatient substance use treatment and medication-supported outpatient care with buprenorphine and naltrexone for adolescents, adults, and children of any gender, with parallel work for co-occurring serious mental illness and youth emotional disturbance and a separate DUI/DWI focus for court-referred adults. Clinical sessions draw on cognitive behavioral therapy, 12-step facilitation, community reinforcement plus vouchers, anger management, and brief intervention. Dedicated tracks support adult men, adult women, and clients carrying trauma. Case management, on-site mental health services, HIV early-intervention, domestic violence services, suicide prevention, social skills development, and transportation assistance keep the Monroe County program tied to wider community resources.

Insurance Plans Honored at Action for a Better Community

Plans Accepted
Medicaid
Medicare
Private health insurance
State-financed health insurance plan other than Medicaid

Benefits and acceptance depend on your individual policy. Verify your coverage with admissions before scheduling.

Outpatient Tracks Offered at Action for a Better Community

Care Levels & Settings
Care LevelsSubstance use treatment, Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Treatment SettingOutpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Medications AvailableBuprenorphine used in Treatment, Naltrexone used in Treatment

Clinical Approaches at Action for a Better Community — CBT & Evidence-Based Care

Therapy Approaches
Evidence-based clinical modalities used in care at this location
12-step facilitation
Anger management
Brief intervention
Cognitive behavioral therapy
Community reinforcement plus vouchers
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Trauma-related counseling

Conditions Addressed at Action for a Better Community — Alcoholism & More

Conditions Addressed
Tap any condition to read about the corresponding recovery pathway

LGBTQ+ Affirming Care at Action for a Better Community

Population-Specific Tracks
Care pathways built around the needs of particular communities and life stages
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced sexual abuse
Clients with HIV or AIDS
Languages Spoken
Languages in which intake and treatment services are offered (in addition to English).
Spanish
Affordability Options
Income-based and discretionary financial assistance offered by this facility.
Payment assistance available
Sliding fee scale (based on income)
Recovery Support Services
Wraparound services that support long-term recovery beyond clinical treatment.
Employment counseling or training
Housing services
Peer mentoring and support
Recovery coaching
Self-help groups
Assistance with social services
Aftercare & Continuing Care
Discharge planning and post-treatment support to maintain progress after the program ends.
Aftercare / continuing care
Discharge planning
Naloxone and overdose education
Outcome follow-up after discharge

Counseling at Action for a Better Community — Family-Inclusive Sessions

Counseling & Health Education
Therapy formats and educational tracks delivered on-site.
Family counseling
Group counseling
General health education
Hepatitis education, counseling, and support
HIV/AIDS education, counseling, and support
Individual counseling
Marital and couples counseling
Substance use disorder education
Smoking, vaping, and tobacco cessation counseling
Vocational training and educational support

On-Site Testing at Action for a Better Community — HIV & Hepatitis C Screening

On-Site Testing & Screening
Diagnostic tests and monitoring conducted while clients are in treatment.
Breathalyzer or blood alcohol testing
Drug or alcohol urine screening
Hepatitis B (HBV) testing
Hepatitis C (HCV) testing
HIV testing
Tuberculosis (TB) screening

Wraparound Supports & Accommodations at Action for a Better Community

Wraparound Supports & Accommodations
Practical supports that lower the barriers to entering and staying in care.
Case management
Domestic violence services (family or partner)
Early intervention for HIV
On-site mental health services
Social skills development
Suicide prevention services
Transportation assistance
Behavioral Addictions Treated
Process addictions covered alongside substance use treatment.
Gambling disorderOther behavioral addictions

House Rules at Action for a Better Community — Smoke-Free Campus

Setting & House Rules
Building type, on-premises environment, and policies that shape daily life in treatment.
Smoking is not permitted
Vaping is not permitted

Paying for Care at Action for a Better Community — Insurance & Self-Pay

Payment & Insurance
Insurance carriers honored at this site along with alternative payment pathways

Carriers Accepted

Other Payment Pathways

Federal, or any government funding for substance use treatment programs

Plan coverage depends on your individual benefits. Call admissions to confirm what your policy covers and any cost-share before you commit.

Adolescent & Adult Intake at Action for a Better Community

Who Is Admitted
Age groups and gender demographics this site is set up to serve

Ages Served

AdultsChildren/Adolescents

Gender Tracks

FemaleMale

Action for a Better Community — New York Licensed Recovery Center

Licensure & Accreditation
Active licenses, third-party accreditations, and recognized quality endorsements
SAMHSAListed in SAMHSA Locator

Full Credential List

State Substance use treatment agency
Keep Looking — More Paths Forward

Want to compare options beyond Action for a Better Community? Browse the full directory of vetted centers in New York or explore care by specialty.

Common Questions About Care at Action for a Better Community

Questions Families Ask About This Center

Records on file indicate this program accepts both Medicaid and Medicare. Specific eligibility rules, covered services, and authorization steps differ by state and plan tier. The admissions team can run a benefits check and walk through any cost-share before you schedule.

Medication-assisted treatment (MAT) is offered with Buprenorphine used in Treatment, Naltrexone used in Treatment. These FDA-approved medications ease withdrawal and reduce craving while clients begin therapy. The treating physician sets dosing and the long-term plan based on an individual clinical assessment.

Outpatient care is designed around real life. Sessions are scheduled in evenings, mornings, or partial-day blocks so clients can keep up with work, school, or caregiving while building recovery skills they can apply the same week.

Yes, this site treats adolescents in an age-appropriate program. Teen tracks typically weave in family sessions, academic continuity supports, and developmentally tailored therapy. Admissions can walk parents and guardians through consent requirements and what a typical week of programming covers.

LGBTQ+-affirming care is part of how this program operates. Clinical work attends to the realities of minority stress, family rejection, and discrimination that frequently sit alongside substance use. Staff training emphasizes culturally responsive, respectful care across every level of the program.

Gender-responsive programming gives women space to work on trauma, relationships, and parenting in a setting tailored to their needs. Some sites coordinate childcare or family housing alongside treatment. If pregnancy or postpartum care is part of the picture, ask admissions about pregnancy-safe protocols.

Trauma-informed practice runs through the program. Qualifying clients can access EMDR, somatic experiencing, and trauma-focused CBT alongside the standard clinical track. Staff are trained to recognize trauma responses and to keep the therapeutic environment physically and emotionally safe.

Aftercare planning starts well before discharge. Typical paths include step-down to outpatient services, referrals to sober-living homes, alumni group meetings, and warm hand-offs to community recovery resources. Many programs maintain alumni networks so peer support and accountability continue once formal treatment is complete.

Yes — intervention support is part of what this site offers. A trained interventionist or educational consultant can guide a family through a structured conversation designed to help a loved one in active addiction accept treatment. Recognized models such as the Johnson Model, ARISE, and Love First inform the approach. Pre-meeting coaching, the day-of conversation, and a same-day admission pathway are coordinated together so momentum isn’t lost.

Yes — both family counseling and marital or couples counseling are offered. Sessions are sequenced through the program and continue into aftercare. Working with relatives helps rebuild trust, name healthy boundaries, and prepare the home environment so it can hold up the recovery work after discharge.

Yes — gambling disorder is treated here, frequently within an integrated co-occurring track when substance use is also in the picture. Clinicians draw on CBT and Motivational Interviewing adapted for behavioral addictions, paired with financial-recovery planning and connections to peer-support communities focused on gambling recovery.

Transportation assistance is part of the program — appointments, group sessions, and admissions logistics can be supported. Eligibility and service radius depend on the track: outpatient ride support, residential intake pickups, and aftercare appointment transport are typically handled through separate pathways. Admissions can confirm what fits your situation when you call.

Total cost depends on program length, level of care, and the specific services involved. Most sites can set up payment plans or point to outside financing partners. A confidential call to admissions gets you a tailored cost estimate for your situation rather than a guess based on a generic price sheet.

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Important Notice

This site offers general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. In a mental health crisis, call 988 (Suicide & Crisis Lifeline) or 911 right away. For substance use guidance, SAMHSA can be reached at 1-800-662-4357.

Records are drawn from the SAMHSA Treatment Locator, state licensing databases, and center submissions.